The Global Technology Provider

GuavaLab is a company that serves as IT development provider for the Guavapay, a global fintech. Guavalab was established in 2020 and has grown into a big team of more than 250 employees.

Compliance services

Marketing solutions

QA Testing

Customer service

About company

GuavaLab is a company that serves as IT development provider for the Guavapay, a global fintech. Guavalab was established in 2020 and has grown into a big team of more than 250 employees.

Years in business

+250

Employees

Products

Technology

Operational services

Streamlining fintech operations with efficient and innovative solutions.

Design services

Crafting innovative designs that make a lasting impression.

IT operations

Maintaining smooth and reliable IT systems for seamless performance.

Development

Transforming ideas into cutting-edge fintech solutions.

Compliance Services

Navigating financial and technological regulatory challenges through tailored compliance solutions.

IT Security

Protecting sensitive financial data with robust tech security measures.

Contact center

Enhancing client experience and satisfaction through responsive and effective support.

Our team

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Vacancies

Middle KYC Onboarding Specialist (Afternoon Shift: 18:00 - 02:00 Baku Time)

Job Title:Job Title: Middle KYC Onboarding Specialist (Afternoon Shift: 18:00 - 02:00 Baku Time)

About Us

Guavapay is a payment platform that drives payment optimization and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments to the market.

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview

We are seeking a dynamic Middle KYC Onboarding Specialist to join our team in Baku.In this role, your expertise in investigation methodologies and attention to detail will play a crucial role in identifying and preventing financial crimes, thereby safeguarding the interests of our clients and the institution.

Key Responsibilities

Customer Due Diligence (CDD)
Conduct thorough due diligence on new clients to ensure compliance with KYC/AML regulations
Collect and verify required documents and information for clients, ensuring accuracy and completeness
KYC Process Management
Manage the end-to-end KYC onboarding process for new clients, ensuring all necessary checks are completed
Identify and assess potential risks during the onboarding process and escalate any concerns as needed
Document Verification:
- Review and verify the authenticity of clients’ documents (e.g., identification, proof of address, business registration)
- Ensure all documents comply with internal policies and external regulatory requirements
Risk Assessment:Perform risk assessments on clients

Requirements & Qualifications

Bachelor’s degree in Finance, Business, Law, or a related field (preferred).
Minimum 2–3 years of experience in KYC, compliance, or financial services is highly desirable.
Strong understanding of KYC/AML regulations and procedures.
Experience with risk assessment and document verification.
Excellent attention to detail and ability to manage multiple tasks simultaneously.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong problem-solving skills and ability to handle complex issues.
Language skills: English-written and verbal - advance

Join GUAVAPAY and be at the forefront of the payment revolution, where your work not only drives industry change but also offers a fulfilling and dynamic career path.

Full-time

Baku, Azerbaijan

See details

Marketing Executive

Job Title: Marketing Executive

About Us

Guavapay is a payment platform that drives payment optimisation and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments on the market.

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview

We are seeking a dynamic Marketing Executive who will be responsible for the day-to-day marketing activities to drive demand generation and market awareness of Guavapay’s portfolio of solutions. This role implies the close work in a team, with Product Marketing Managers and Digital Marketing Manager.

Key Responsibilities

Work with the senior marketing managers to manage the delivery of the marketing strategy and campaign plans, ensuring each activity is delivered within deadline, to budget, and gains the required audience reach across all audiences.
Manage current relationships with existing partners (comprising of media partners, sponsorship partners, press, associations, membership bodies), responsible for acquisition and execution of these relationships as well as sourcing of high-quality digital content.
Develop and build engaging newsletters for appointed brands on a weekly basis, ensuring consistency and quality.
Collaborate with creative and marketing teams to support campaigns and initiatives. Facilitate community meetings to propel project progress and encourage team synergy.
Administer award application processes, ensuring submissions are timely and organised.
Provide support for marketing initiatives led by the campaigns team, such as creating website content to maximize campaign impact and reach.
Attend site visits as required to support marketing performance.

Requirements & Qualifications

Excellent organizational and time management skills with the ability to manage multiple projects simultaneously whilst working to tight deadlines.
Ability to work well in a fast paced and exciting environment.
Experience in fintech/financial industry is an advantage.
Experience of working in marketing positions.
Proficient in copywriting and verbal communication, with a creative mindset and analytical capability.
Ability to work collaboratively within a team and independently when necessary.
Experience and familiarity with CRM systems and marketing principles is a bonus.
Managing the marketing database and email distribution skills is a bonus

Full-time

London, United Kingdom

See details

Senior Business Analyst

Job Title:Senior Business Analyst

About Us:

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview:

We are looking for a collaborative and well-organized Business Analyst with experience in card issuing and/or acquiring to join our team. You will play a crucial role in developing IT solutions for processing system that meet business needs. You will collaborate with stakeholders across the business and operational team, from the discovery phase of new initiatives through to implementation with delivery teams, to refine and describe product requirements and support development teams throughout the software development lifecycle.

Key Responsibilities:

Identify business services related to payment card issuing and individual customers servicing.
Elicit internal business services provided by various departments within the company to support payment card issuing and individual customers servicing.
Work with the various business departments and other internal stakeholders to gather their requirements
Document and review current business processes, suggest potential improvements, and describe target business processes.
Develop business data models that describe payment card issuing and individual customers servicing domain.
Analyze of the requirements of international payment systems and international standards related to the payment card issuance and maintenance.
Participate in certifications with international payment systems.
Close collaboration with cross functional teams to support the development, delivering and deployment of new modules and enhancements to the existing software.
Take part in defining the requirements to the user interfaces and API.
Prepare presentations and other analytic materials and present them to stakeholders.

Requirements & Qualifications:

Bachelor degree in Computer Science or equivalent qualification and/or experience.
Experience of 5+ years working as an business analyst.
English language level B2 and above is required.
Possess good knowledge in card issuing, acquiring and payments industries, including business models, functional/technical flows, regulations, industry standards, operational and financial procedures.
Strong analytical skills to identify business needs and requirements.
Strong IT skills and in-depth experience in the development process as a business analyst.
You pay attention to details and are meticulous in your work.
Experience with UML, Archimate, BPMN, or other modeling notations.
Excellent written and verbal communication and presentation skills.
You can lead own work and build relationships across the business.
You are comfortable to work in an international and multi-cultural workplace.

What we offer:

• Fully remote work. If you are in Baku, London, Wroclaw you can visit the office whenever you wish.
• Competitive compensation.
• Work-Life balance.
• Dynamic Work Environment.
• Offices in Baku, London, Toronto, Wroclaw.
• Service agreement contract or official employment in locations where we have legal entities.

Remote

Baku, Azerbaijan

See details

Senior Digital Marketing Specialist

We're seeking a highly skilled, experienced, Senior Digital Marketing Specialist with a proven track record of success in the fintech industry. You will play a pivotal role in driving the growth and success of our digital media efforts and activities. You will be responsible for developing and executing innovative digital marketing strategies that resonate with our target audience and deliver exceptional results.

Responsibilities:

Develop and execute multi-channel digital marketing campaigns aligned with business objectives to drive user acquisition, engagement, and retention
Lead performance marketing initiatives, managing paid advertising campaigns across Google Ads, Meta, LinkedIn, TikTok, and Apple Search Ads to optimize ROI and maximize customer acquisition
Drive organic growth through SEO and content marketing strategies, improving search engine visibility, increasing organic traffic, and building brand authority.
Optimize website performance and user experience through speed and performance audits, CRO analysis, and collaboration with design to drive website traffic and conversions
Track and analyze app metrics and user behavior to identify growth opportunities, optimizing app store listings (ASO) to improve visibility and downloads
Leverage data and analytics to measure campaign performance, identify trends, and optimize marketing efforts for maximum impact.
Stay up-to-date with industry trends and emerging technologies to identify opportunities for innovation.
Collaborate closely with product, design, and sales teams to ensure alignment and optimize marketing efforts.
Mentor and develop junior marketing team members, fostering a culture of learning and growth.

Requirements:

Bachelor's degree in Marketing, Communications, or a related field. Additional digital marketing certifications are highly valued.
Minimum of 4 years of experience in digital marketing, with a strong focus on performance marketing and user acquisition.
In-depth knowledge of the fintech landscape, target audience, and competitive environment.
Proficiency in managing and optimizing campaigns across Google Ads, Meta, Twitter, Linkedin etc., social media advertising, and affiliate marketing.
Strong analytical skills with experience in using website analytics tools (Google Analytics, Adobe Analytics, Yandex Metrica).
Proven ability to develop and execute SEO strategies, create engaging content, and build a strong online presence. Deep knowledge and experience of working SEO tools (Semrush, Moz, Ahrefs)
Ability to effectively communicate with stakeholders at all levels and collaborate cross-functionally.
Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Knowledge of using Salesforce Marketing Cloud platform and working with automated communications.

Full-time

Baku, Azerbaijan

See details

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Middle KYC Onboarding Specialist (Afternoon Shift: 18:00 - 02:00 Baku Time)

Job Title:Job Title: Middle KYC Onboarding Specialist (Afternoon Shift: 18:00 - 02:00 Baku Time)

About Us

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview

Key Responsibilities

Customer Due Diligence (CDD)
Conduct thorough due diligence on new clients to ensure compliance with KYC/AML regulations
Collect and verify required documents and information for clients, ensuring accuracy and completeness
KYC Process Management
Manage the end-to-end KYC onboarding process for new clients, ensuring all necessary checks are completed
Identify and assess potential risks during the onboarding process and escalate any concerns as needed
Document Verification:
- Review and verify the authenticity of clients’ documents (e.g., identification, proof of address, business registration)
- Ensure all documents comply with internal policies and external regulatory requirements
Risk Assessment:Perform risk assessments on clients

Requirements & Qualifications

Bachelor’s degree in Finance, Business, Law, or a related field (preferred).
Minimum 2–3 years of experience in KYC, compliance, or financial services is highly desirable.
Strong understanding of KYC/AML regulations and procedures.
Experience with risk assessment and document verification.
Excellent attention to detail and ability to manage multiple tasks simultaneously.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong problem-solving skills and ability to handle complex issues.
Language skills: English-written and verbal - advance

Join GUAVAPAY and be at the forefront of the payment revolution, where your work not only drives industry change but also offers a fulfilling and dynamic career path.

Full-time

Baku, Azerbaijan

See details

Marketing Executive

Job Title: Marketing Executive

About Us

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview

Key Responsibilities

Work with the senior marketing managers to manage the delivery of the marketing strategy and campaign plans, ensuring each activity is delivered within deadline, to budget, and gains the required audience reach across all audiences.
Manage current relationships with existing partners (comprising of media partners, sponsorship partners, press, associations, membership bodies), responsible for acquisition and execution of these relationships as well as sourcing of high-quality digital content.
Develop and build engaging newsletters for appointed brands on a weekly basis, ensuring consistency and quality.
Collaborate with creative and marketing teams to support campaigns and initiatives. Facilitate community meetings to propel project progress and encourage team synergy.
Administer award application processes, ensuring submissions are timely and organised.
Provide support for marketing initiatives led by the campaigns team, such as creating website content to maximize campaign impact and reach.
Attend site visits as required to support marketing performance.

Requirements & Qualifications

Excellent organizational and time management skills with the ability to manage multiple projects simultaneously whilst working to tight deadlines.
Ability to work well in a fast paced and exciting environment.
Experience in fintech/financial industry is an advantage.
Experience of working in marketing positions.
Proficient in copywriting and verbal communication, with a creative mindset and analytical capability.
Ability to work collaboratively within a team and independently when necessary.
Experience and familiarity with CRM systems and marketing principles is a bonus.
Managing the marketing database and email distribution skills is a bonus

Full-time

London, United Kingdom

See details

Senior Business Analyst

Job Title:Senior Business Analyst

About Us:

Identify business services related to payment card issuing and individual customers servicing.
Elicit internal business services provided by various departments within the company to support payment card issuing and individual customers servicing.
Work with the various business departments and other internal stakeholders to gather their requirements
Document and review current business processes, suggest potential improvements, and describe target business processes.
Develop business data models that describe payment card issuing and individual customers servicing domain.
Analyze of the requirements of international payment systems and international standards related to the payment card issuance and maintenance.
Participate in certifications with international payment systems.
Close collaboration with cross functional teams to support the development, delivering and deployment of new modules and enhancements to the existing software.
Take part in defining the requirements to the user interfaces and API.
Prepare presentations and other analytic materials and present them to stakeholders.

Requirements & Qualifications:

Bachelor degree in Computer Science or equivalent qualification and/or experience.
Experience of 5+ years working as an business analyst.
English language level B2 and above is required.
Possess good knowledge in card issuing, acquiring and payments industries, including business models, functional/technical flows, regulations, industry standards, operational and financial procedures.
Strong analytical skills to identify business needs and requirements.
Strong IT skills and in-depth experience in the development process as a business analyst.
You pay attention to details and are meticulous in your work.
Experience with UML, Archimate, BPMN, or other modeling notations.
Excellent written and verbal communication and presentation skills.
You can lead own work and build relationships across the business.
You are comfortable to work in an international and multi-cultural workplace.

Remote

Baku, Azerbaijan

See details

Senior Digital Marketing Specialist

Develop and execute multi-channel digital marketing campaigns aligned with business objectives to drive user acquisition, engagement, and retention
Lead performance marketing initiatives, managing paid advertising campaigns across Google Ads, Meta, LinkedIn, TikTok, and Apple Search Ads to optimize ROI and maximize customer acquisition
Drive organic growth through SEO and content marketing strategies, improving search engine visibility, increasing organic traffic, and building brand authority.
Optimize website performance and user experience through speed and performance audits, CRO analysis, and collaboration with design to drive website traffic and conversions
Track and analyze app metrics and user behavior to identify growth opportunities, optimizing app store listings (ASO) to improve visibility and downloads
Leverage data and analytics to measure campaign performance, identify trends, and optimize marketing efforts for maximum impact.
Stay up-to-date with industry trends and emerging technologies to identify opportunities for innovation.
Collaborate closely with product, design, and sales teams to ensure alignment and optimize marketing efforts.
Mentor and develop junior marketing team members, fostering a culture of learning and growth.

Requirements:

Bachelor's degree in Marketing, Communications, or a related field. Additional digital marketing certifications are highly valued.
Minimum of 4 years of experience in digital marketing, with a strong focus on performance marketing and user acquisition.
In-depth knowledge of the fintech landscape, target audience, and competitive environment.
Proficiency in managing and optimizing campaigns across Google Ads, Meta, Twitter, Linkedin etc., social media advertising, and affiliate marketing.
Strong analytical skills with experience in using website analytics tools (Google Analytics, Adobe Analytics, Yandex Metrica).
Proven ability to develop and execute SEO strategies, create engaging content, and build a strong online presence. Deep knowledge and experience of working SEO tools (Semrush, Moz, Ahrefs)
Ability to effectively communicate with stakeholders at all levels and collaborate cross-functionally.
Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Knowledge of using Salesforce Marketing Cloud platform and working with automated communications.

Full-time

Baku, Azerbaijan

See details

The Global Technology Provider

About company

Technology

Operational services

Design services

IT operations

Development

Compliance Services

IT Security

Contact center

Our team

Vacancies

Middle KYC Onboarding Specialist (Afternoon Shift: 18:00 - 02:00 Baku Time)

Job Title:Job Title: Middle KYC Onboarding Specialist (Afternoon Shift: 18:00 - 02:00 Baku Time)

About Us

Key Responsibilities

Requirements & Qualifications

Marketing Executive

Job Title: Marketing Executive

About Us

Key Responsibilities

Requirements & Qualifications

Senior Business Analyst

Job Title:Senior Business Analyst About Us:

Senior Digital Marketing Specialist

Middle KYC Onboarding Specialist (Afternoon Shift: 18:00 - 02:00 Baku Time)

Job Title:Job Title: Middle KYC Onboarding Specialist (Afternoon Shift: 18:00 - 02:00 Baku Time)

About Us

Key Responsibilities

Requirements & Qualifications

Marketing Executive

Job Title: Marketing Executive

About Us

Key Responsibilities

Requirements & Qualifications

Senior Business Analyst

Job Title:Senior Business Analyst About Us:

Senior Digital Marketing Specialist

Job Title:Senior Business Analyst

About Us:

Job Title:Senior Business Analyst

About Us: