Careers

About Us:

Guavapay is a payment platform that drives payment optimisation and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments on the market.

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview:

We are seeking a talented and experienced BI Analyst/Data Analyst to join our dynamic team at Guavapay.

Key Responsibilities:

Own the design, development, and maintenance of scalable reporting solutions, calculated metrics, and data pipelines. Deliver high-quality analyses to support business decisions across product, marketing, and operations. Validate and ensure data accuracy across tools, pipelines, and reports. Translate complex data into simple, compelling insights for diverse stakeholders Build automation and self-serve tools to minimize manual reporting and increase speed to insight. Support marketing analytics efforts, CRM, and customer journey optimization. Help shape data foundations, including data modeling and instrumentation best practices.

Requirements & Qualifications:

2+ years of experience in business intelligence, data analysis. 1+ year experience with data visualization tool Tableau. Proficiency in SQL (Postgres, MS SQL, or similar).

Role Overview:

We are seeking a Business Analyst to bridge the gap between business needs and technology. You will play a key role in gathering requirements, analyzing processes, and supporting product development initiatives.

Key Responsibilities:

• Define and communicate business requirements and workflows for the digital banking app, ensuring alignment with business strategy and user needs.

• Collaborate with stakeholders to gather, analyze, and prioritize business requirements, acting as the main liaison between business teams and the IT/development team.

• Translate business needs into clear technical documentation, including Business Requirements Documents (BRDs), user stories, process flows, and acceptance criteria.

• Facilitate workshops, meetings, and discussions to refine app features and ensure shared understanding across teams.

• Actively participate in Agile ceremonies (sprint planning, reviews, stand-ups) to support iterative development and continuous improvement.

• Coordinate and support User Acceptance Testing (UAT) to validate that solutions meet agreed-upon requirements, identifying and resolving any discrepancies.

• Monitor and analyze current digital banking processes, identifying opportunities for optimization, innovation, and enhanced user experience.

• Stay informed about industry trends, compliance standards, and best practices to ensure the app remains competitive and compliant.

• Maintain clear and comprehensive documentation of requirements, decisions, changes, and progress for transparency and reporting purposes.

• Provide ongoing support and communication to internal teams and stakeholders throughout the project lifecycle.

Requirements:

• Bachelor’s degree in IT, Business Administration, or a related field.

• 3-5 years of experience as a Business Analyst, preferably within the banking or fintech sector.

• Strong understanding of mobile app development processes and digital banking solutions.

• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).

• Exceptional analytical, organizational, and problem-solving skills.

• Ability to produce detailed documentation, wireframes, process diagrams, and user stories.

• Excellent communication, stakeholder management, and interpersonal skills.

• 3-5 years of experience as a Business Analyst, preferably within the banking or fintech sector.

• Strong understanding of mobile app development processes and digital banking solutions.

• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).

• Exceptional analytical, organizational, and problem-solving skills.

• Ability to produce detailed documentation, wireframes, process diagrams, and user stories.

• Excellent communication, stakeholder management, and interpersonal skills.

Preferred:

• Experience working in an Agile/Scrum development environment.

• Familiarity with APIs, mobile banking trends, and compliance standards (e.g., PCI DSS, GDPR).

• Relevant certifications such as CBAP, PMI-PBA, or similar are a plus.

About us

Guavapay is a global payment platform that ensures payment optimization and stability. Our full-scale payment ecosystem includes a wide range of financial technology products and solutions.

Our flagship product is MyGuava — an “all-in-one payments app.”

In addition to MyGuava, we offer a range of other payment services for businesses and individuals, including card issuing/processing, cross-border payments/transfers, merchant acquiring, e-wallets, and much more. Whatever our clients’ needs may be, our innovative platform enables them to integrate, process, and transact worldwide.

The Role:

We are looking for a well-organized Business Analyst with expertise in card issuing and/or acquiring to join our team. You will play a key role in developing IT solutions for processing systems that meet business requirements.

You will collaborate with stakeholders across business and operations — from the research phase of new initiatives to their delivery together with development teams — clarifying and documenting product requirements and supporting development teams throughout the entire software lifecycle.

Key Responsibilities:

• Define business services related to card issuing/acquiring and customer servicing
• Identify internal business services provided by various departments to support issuing/acquiring and customer servicing
• Work with different business units and stakeholders to collect their requirements
• Document and review existing business processes, suggest possible improvements, and describe target business processes
• Develop business data models describing issuing/acquiring and customer servicing domains
• Analyze the requirements of international payment schemes and global standards related to card issuing and acquiring
• Participate in certifications with international payment schemes
• Collaborate closely with cross-functional teams to support the development, delivery, and deployment of new modules and enhancements to existing software
• Contribute to defining requirements for user interfaces and APIs
• Prepare presentations and other analytical materials, presenting them to stakeholders

About You

You have experience as a Business/System Analyst in card issuing/acquiring or payment processing. You are detail-oriented, capable of working independently, and thrive in cross-functional and multicultural teams.

Experience:

• Higher education in Computer Science or equivalent qualification and/or experience
• Minimum 5 years of experience as a Business Analyst
• English level — B2 or higher
• Strong knowledge of card issuing/acquiring, and payment industry, including business models, functional and technical processes, regulatory requirements, industry standards, operational and financial procedures
• Strong analytical skills to identify business needs and requirements
• Excellent IT skills and a solid understanding of software development processes as a Business Analyst
• Experience with UML, ArchiMate, BPMN, or other modeling notations
• Ability to self-organize and build effective relationships across the business
• Readiness to work in an international and multicultural environment

What you’ll bring (Skills)

• Strong knowledge of card issuing, acquiring, and payment industry standards
• Proficiency in business process modeling (UML, BPMN, Archimate)
• Excellent IT skills and understanding of the software development lifecycle
• Ability to work independently and build effective cross-team relationships

The Details

• Contractual Hours: Mon–Fri, 37.5 hours
• Contract Type: Permanent
• Location: Remote

What’s in it for you?

• Salary: Competitive salary
• Remote working: Option for remote work
• Growth: Be part of a fast-growing fintech disrupting global payments — with opportunities to shape the future of finance
• Global exposure: Engage with a dynamic, international team and expand your expertise in the evolving payments ecosystem
• Career opportunities: Opportunities for professional growth and expanding expertise in an innovative fintech company

By submitting this application, you agree that your personal data will be processed in accordance with our Privacy Notice:

https://guavapay.com/page/privacy-policy-guavapay

About us

Guavapay is a global payment platform that drives payment optimization and stability. Guavapay’s full-stack payment ecosystem includes a range of technology products and solutions, such as the MyGuava app, including card processing, e-wallets, currency exchange, payments, transfers, top-ups, and much more. MyGuava Business offers merchant acquiring services, card issuing, and more.

Whatever our customers’ needs are, our breakthrough platform can help them integrate, process, manage their finances, and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and invisible payments to the market.

The Role:

Analyst - Bridge Between Argentina and Europe/Baku Teams

We're seeking a Business Software Analyst to serve as the critical liaison between our Argentina product engineering team and our Europe/Baku offices. This role combines technical analysis, product ownership, and agile facilitation to ensure seamless cross-continental collaboration. You'll translate business needs into clear technical requirements while managing cultural and timezone differences to drive successful software delivery.

Key Responsibilities:

• Facilitate communication and requirement gathering between Argentina and Europe/Baku teams, ensuring clarity across language and cultural barriers

• Write comprehensive user stories and technical requirements in English using Jira, maintaining consistent documentation standards

• Participate in agile ceremonies (sprint planning, retrospectives, daily standups) across distributed teams

• Analyze business requirements and translate them into actionable technical specifications

• Participate in Management of product backlog prioritization in collaboration with stakeholders from multiple regions

• Monitor sprint progress and remove impediments for the development team

• Conduct requirement validation sessions with both technical and non-technical stakeholders

• Create and maintain process documentation for cross-team collaboration

About You

You’re passionate about fintech and thrive in fast-paced environments. You bring a mix of deep expertise, collaborative spirit, and a drive to innovate.

Experience

• 3+ years experience as Business Analyst, Product Owner, or Scrum Master in software development environments

• Experience with requirement gathering techniques (user story mapping, workshops, interviews)

What you’ll bring (Skills)

Technical Skills:

• Fluent Spanish (native) and professional English (B2+ level) - both written and verbal

• Proficiency in Jira for requirement documentation and agile project management

• Strong understanding of software development lifecycle and agile methodologies

• Knowledge of API documentation and integration specifications

Soft Skills:

• Exceptional cross-cultural communication and interpersonal skills

• Strong analytical and problem-solving abilities

• Ability to manage conflicting priorities and stakeholder expectations

• Self-motivated with ability to work independently across timezones

• Patient and diplomatic approach to conflict resolution

The details

• Contractual Hours: Mon- Friday, Fulltime 160hs /month

• Contract Type: Permanent

Location: This role is Remote

What’s in it for you?

• Salary: competitive salary

• Holiday: we provide an allowance of 15 days a year. Holidays are flexible and agreed with the manager and director.

• Remote working: Flexibility to work from home or in the office if you are in Argentine

• Growth: Be part of a fast-growing fintech disrupting global payments — with opportunities to shape the future of finance

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

About Us:

Guavapay is a payment platform that drives payment optimisation and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments on the market.

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview:

We are seeking a talented and experienced Business Analyst/System Analyst to join our dynamic team at Guavapay.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements related to the core banking system.

• Evaluate and translate business needs into functional and non-functional requirements.

• Work closely with inhouse development team or vendor teams to support the design and integration of APIs for seamless system interoperability.

• Use SQL to query databases for data analysis, validation, and report generation.

• Conduct gap analysis and impact assessments for system enhancements and regulatory changes.

• Support end-to-end project delivery including UAT planning, coordination, and execution.

• Prepare business process documentation, user manuals, and training materials.

• Facilitate communication between business units, developers, testers, and third-party vendors.

• Monitor system performance and suggest optimizations or enhancements as necessary.

• Stay updated on industry trends and regulatory changes affecting banking systems.

Requirements & Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Finance, or a related field.

• Minimum 3 years of experience as a Business Analyst within the banking domain, specifically in core banking systems.

• Proficient in SQL for data extraction, analysis, and reporting.

• Solid understanding and hands-on experience with API integration (REST/SOAP).

• Strong knowledge of banking operations, products, and regulatory requirements.

• Experience with requirement gathering tools, modeling tools (e.g., UML, BPMN), and documentation.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work in a fast-paced environment with cross-functional teams.

Preferred Qualifications:

• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence).

• Basic understanding of scripting or programming is a plus.

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

Business Development Director – New Zealand

About us

Guavapay is a global payment platform that drives payment optimization and

stability. Guavapay’s full-stack payment ecosystem includes a range of technology

products and solutions, such as the MyGuava app, including card processing, e-

wallets, currency exchange, payments, transfers, top-ups, and much more. MyGuava

Business offers merchant acquiring services, card issuing, and more.

Whatever our customers’ needs are, our breakthrough platform can help them

integrate, process, manage their finances, and transact globally. We aim to take our

place on the forefront of payment disruption, bringing innovative solutions for flawless

and invisible payments to the market.

The Role:

As Business Development Director – New Zealand, you will lead Guavapay’s market

expansion in New Zealand and establish our presence as a trusted payments provider.

Your focus will be on driving business growth through merchant acquiring (POS and E-

commerce), card solutions, and e-wallet partnerships. You will build relationships with

key stakeholders across fintech, payment networks, and merchants, while positioning

Guavapay as a leader in the NZ payments ecosystem.

This is a senior, high-impact role with the potential to grow into the leadership of

Guavapay NZ operations.

Key Responsibilities:

• Drive new business opportunities across merchant acquiring (POS & E-commerce), cards, and

e-wallet solutions in New Zealand.

• Develop and execute a go-to-market strategy to expand Guavapay’s footprint across

merchants, acquirers, and fintech partners.

• Build and nurture strong relationships with payment networks, processors, and enterprise

clients.

• Negotiate strategic partnerships and commercial agreements with banks, acquirers, and

technology providers.• Represent Guavapay in the NZ fintech and payments ecosystem, positioning the company as a

trusted and innovative player.

• Deliver revenue growth targets while ensuring compliance with local regulatory requirements.

• Collaborate closely with global teams (Product, Operations, Compliance, Marketing) to localize

solutions for the NZ market.

• Provide market insights and feedback to shape Guavapay’s product roadmap.

About You

You are an experienced business developer with a strong background in payments

and fintech. You thrive in entrepreneurial, fast-paced environments, and bring deep

knowledge of merchant acquiring and payment solutions in New Zealand. You’re a

strategic thinker with a proven track record of building partnerships and delivering

revenue growth.

Experience

• 5+ years of business development or commercial experience in the payments/fintech sector.

• Proven expertise in merchant acquiring (POS & E-commerce) in New Zealand.

• Strong track record with cards, wallets, and payment processing solutions.

• Established network of relationships within the NZ payments, banking, and merchant sectors.

• Experience negotiating high-value commercial agreements with merchants, acquirers, or

payment partners.

• Previous leadership responsibility or readiness to step into a country director role will be a plus.

What you’ll bring (Skills)

• Strategic business development skills with the ability to open new markets.

• Excellent negotiation and deal-closing skills.

• Strong understanding of payment networks, merchant acquiring processes, and regulatory

requirements in NZ.

• Entrepreneurial mindset with the ability to thrive in a “zero-to-one” growth environment.

• Exceptional communication and stakeholder management skills.

The Details

• Contractual Hours: Mon- Friday, 37.5

• Contract Type: Permanent• Location: Mew Zealand (hybrid 3 days in office - 2 days home)

What’s in it for you?

• Salary: competitive salary

• Holiday: we provide an allowance of 25 days a year, plus public holidays

• Hybrid working: Flexibility to work from home and the office

• Growth: Be part of a fast-growing fintech disrupting global payments — with opportunities to

shape the future of finance

By submitting this application, you agree that your personal data will be processed in accordance with

our Privacy Notice:

https://guavapay.com/page/privacy-policy-guavapay

About us

Guavapay is a global payment platform that drives payment optimization and stability. Guavapay’s full-stack payment ecosystem includes a range of technology products and solutions, such as the MyGuava app, including card processing, e-wallets, currency exchange, payments, transfers, top-ups, and much more. MyGuava Business offers merchant acquiring services, card issuing, and more.

Whatever our customers’ needs are, our breakthrough platform can help them integrate, process, manage their finances, and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and invisible payments to the market.

Responsibilities

• Manage large volumes of incoming chat sessions.
• Identify and assess customer needs to ensure high levels of satisfaction.
• Handle customer complaints and provide appropriate solutions within time limits, ensuring follow-up until resolution.
• Engage with difficult customers, aiming to resolve issues effectively while maintaining professionalism.
• Build and maintain strong relationships with customers through open and interactive communication.
• Provide accurate, valid, and complete information using the appropriate tools and methods.
• Meet personal and team targets for customer service, sales, and chat handling.

Qualifications

• Minimum of 1 year of experience as a Customer Service Specialist.
• Advanced proficiency in English.
• Strong written and verbal communication skills.
• Familiarity with CRM systems and practices.

About us

Guavapay is a global payment platform that drives payment optimization and stability. Guavapay’s full-stack payment ecosystem includes a range of technology products and solutions, such as the MyGuava app, including card processing, e-wallets, currency exchange, payments, transfers, top-ups, and much more. MyGuava Business offers merchant acquiring services, card issuing, and more.

Whatever our customers’ needs are, our breakthrough platform can help them integrate, process, manage their finances, and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and invisible payments to the market.

The Role:

We are seeking a Director of Business Development to join our team. This role is crucial in driving business growth by identifying new opportunities, building strategic partnerships, and expanding our presence in the payments and fintech sector.

Key Responsibilities:

• Develop and execute business development strategies to grow our merchant acquiring and payment processing services.
• Identify and engage potential merchants, payment processors, and strategic partners to expand the company’s presence.
• Negotiate and close partnership agreements with merchants, payment service providers, and fintech platforms.
• Analyze market trends, competitor activities, and customer needs to inform sales and product strategies.
• Collaborate with internal teams to align sales efforts with product development, compliance, and operational goals.
• Manage and nurture relationships with key partners and stakeholders to maximize revenue opportunities.
• Represent the company at industry events, conferences, and business meetings.

About You

You’re passionate about fintech and thrive in fast-paced environments. You bring a mix of deep expertise, collaborative spirit, and a drive to innovate.

Experience

• Proven experience as a Business Development Director or in a senior business development role within the payments, merchant acquiring, or fintech industry.
• Strong understanding of POS solutions, e-commerce payments, and the intersection of fiat and crypto transactions.
• Experience working in international payment environments.

What you’ll bring (Skills)

• Excellent negotiation, communication, and relationship management skills.
• Ability to work independently with a proactive and results-driven mindset.
• Strong analytical skills to assess market opportunities and drive data-driven decisions.
• Russian or English speakers preferred; Spanish proficiency is a plus.

The Details

• Contractual Hours: Mon–Fri, 37.5 hours
• Contract Type: Permanent / Fixed Term
• Location: Buenos Aires offices (Hybrid model: minimum 2-3 days in office)

What’s in it for you?

• Salary: Competitive salary
• Hybrid working: Flexibility to work from home and the office
• Growth: Be part of a fast-growing fintech disrupting global payments — with opportunities to shape the future of finance
• Global exposure: Engage with a dynamic, international team and expand your expertise in the evolving payments ecosystem
• Career opportunities: Work at the forefront of digital payments with scope for professional growth and skill development

By submitting this application, you agree that your personal data will be processed in accordance with our Privacy Notice:

https://guavapay.com/page/privacy-policy-guavapay

About Us

Guavapay is a global payment platform driving payment optimization, stability, and innovation. Our full-stack ecosystem powers everything from e-wallets and card processing to currency exchange and cross-border transfers. Through our flagship app MyGuava and business offering MyGuava Business, we serve individuals and companies looking to move money with ease — globally and securely.

We’re on a mission to make payments flawless and invisible. Our vision goes far beyond remittance — we aim to shape the future of finance.

The Role

We are seeking a proactive and experienced Fraud Manager to lead our fraud prevention and investigation efforts in the United States. In this role, you’ll be responsible for detecting, investigating, and mitigating fraud risks across our consumer and business products, ensuring our systems and customers remain secure.

You’ll work closely with Compliance, Risk, Product, Data, and Engineering teams to build a robust fraud prevention strategy and lead complex investigations — both reactive and proactive.

Key Responsibilities

• Own and enhance fraud prevention and detection strategies across products and channels

• Monitor transactions and user activity to detect and investigate suspicious behavior

• Manage the end-to-end fraud lifecycle — from detection to investigation to resolution

• Design and implement rules, alerts, and thresholds in fraud monitoring systems

• Lead investigations into fraud cases, document findings, and escalate to relevant teams or authorities

• Collaborate with external stakeholders, such as banks, payment processors, and law enforcement, when necessary

• Report fraud trends and incidents to senior management and support regulatory reporting as needed

• Partner with Product and Engineering to improve fraud tools and automation

• Maintain fraud-related policies and procedures in line with U.S. regulatory requirements

About You

You’re analytical, decisive, and calm under pressure. You know how fraudsters think and are always two steps ahead. You combine a strong technical understanding of fraud systems with a deep sense of responsibility for customer protection.

What You’ll Bring

• 4+ years of experience in fraud risk management, preferably in fintech, payments, or banking

• Hands-on experience with fraud detection systems and tools

• Strong knowledge of fraud typologies, transaction monitoring, and chargeback management

• Experience handling investigations and working with cross-functional teams

• Familiarity with U.S. financial regulations related to fraud, such as Regulation E, BSA/AML

• Excellent analytical and problem-solving skills

• Strong communication skills (written and verbal)

• Ability to manage sensitive situations with discretion and professionalism

• Bachelor’s degree in Risk, Business, Finance, Law or a related field (preferred)

• CFE certification, or similar, is a plus

The Details

• Contract Type: Permanent

• Working Hours: Monday to Friday, 09:00–18:00 (local time zone)

• Location: United States (hybrid model — 3 days/week in-office if near a hub)

What’s in it for you?

• Competitive salary based on experience

• 25 days annual leave + public holidays

• Private medical insurance

• Access to fraud prevention tools and ongoing training

• Be part of a growing global fintech where your work directly protects customers and the business

Ready to make an impact?

Join Guavapay and help us stay one step ahead in the fight against fraud. Your work will be critical in ensuring trust, security, and resilience across our ecosystem.

By submitting this application, you agree that your personal data will be processed in accordance with our Privacy Notice:
https://guavapay.com/page/privacy-policy-guavapay

About us

Guavapay is a payment platform driving innovation in the global payments ecosystem. Through our flagship product, MyGuava, and a full range of payment services—including card processing, cross-border remittance, merchant acquiring, and e-wallets—we enable individuals and businesses to transact worldwide with confidence and ease.

The Role

We are seeking a proactive and strategic Global Expansion & Licensing Manager

with proven experience in regulatory licensing and compliance within the fintech and payments space. This individual will play a critical role in supporting Guavapay’s global expansion, contributing to the launch of new entities and products across international markets.

About You

• Bachelor’s degree in Business, Economics, Law, or a related field; MBA or LLM is a plus.
• 3+ years of experience in expansion or licensing roles within fintech, payments, or crypto-related companies.
• Demonstrated experience working on licensing applications (e.g., MSO, EMI) and regulatory submissions.
• Experience in drafting business plans for launching operations in new jurisdictions.
• Knowledge of compliance frameworks for cross-border payments, remittance, and foreign exchange services.
• Strong project management skills with the ability to coordinate across multiple teams and jurisdictions.
• Fluency in English is required; Russian is a big plus

Key Responsibilities:

• Lead strategic planning and execution for new market entries and office openings worldwide. Support regulatory license applications (e.g., MSO, EMI, PSP, VASP) across multiple jurisdictions.
• Develop and maintain business plans and compliance documentation aligned with local requirements.
• Collaborate with legal, compliance, and operations teams to ensure alignment with strategic goals and regulatory frameworks.
• Engage with local consultants, advisors, and regulators to facilitate licensing and business setup.
• Monitor and interpret regulatory changes and assess their impact on Guavapay’s business model and expansion roadmap

The details

• Contractual Hours: Monday to Friday, 37.5 hours per week

• Contract Type: Service agreement

• Location: remote

What’s in it for you?

• Competitive salary based on experience

• 30 paid calendar days of annual leave plus public holidays

• Hybrid working: flexibility to work from home and the office

• Join a fast-growing fintech building the future of secure digital finance

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

About Us:

Guavapay is a payment platform that drives payment optimisation and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments on the market.

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview:

The Head of Data Analytics will be responsible for driving the data strategy, overseeing the analytics team, and partnering with cross-functional departments to harness data for strategic decision-making. You will focus on building advanced analytics models, running ETL/ELT processes, managing data warehousing, ensuring data quality, and using data to uncover actionable insights that drive the business forward.

Key Responsibilities:

• Lead and grow the Data Analytics team, fostering a culture of innovation and excellence.

• Develop and execute a comprehensive data strategy aligned with the company’s overall goals.

• Design and implement robust data infrastructure to support large-scale data analysis, including running up and managing the company’s Data Warehouse.

• Collaborate with product, marketing, engineering, and finance teams to identify business challenges and provide data-driven solutions.

• Oversee ETL and ELT processes to ensure smooth data flow and integration across systems.

• Leverage data visualization tools to create dynamic reports and dashboards for internal stakeholders.

• Establish data governance protocols to ensure accuracy, quality, and security of all data collected and analyzed.

• Deliver actionable insights to senior management through dashboards, reports, and presentations.

• Stay updated on industry trends and emerging technologies to continually enhance the analytics capabilities of the organization.

Requirements:

• Proven experience in data analytics, data science, or a related field, with at least 3 years in a leadership role.

• Strong knowledge of ETL/ELT processes, Data Warehousing (setup, maintenance, and optimization), and data governance.

• Experience with data visualization and reporting tools like Tableau, Qlik, Power BI, or similar.

• Proficiency in SQL, Python, R

• Deep understanding of fintech products, banking systems, and financial services data.

• Excellent communication skills and the ability to translate complex data into business insights.

• Strong leadership skills, with the ability to manage and mentor teams.

Preferred Skills:

• Hands-on experience with cloud-based data platforms (e.g., AWS, Google Cloud, Azure).

• Experience with big data technologies (e.g., Hadoop, Spark).

• Expertise in predictive modeling, machine learning, and data mining.

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

About Us:

Guavapay is a payment platform that drives payment optimisation and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments on the market.

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview:

We are seeking a talented and experienced iOS Developer to join our dynamic team at Guavapay. As an iOS Developer, you will be responsible for designing, developing, and maintaining high-performance mobile applications for the iOS platform. You will collaborate with cross-functional teams to deliver robust and user-friendly solutions that meet the evolving needs of our clients.

Key Responsibilities:

• Design and build advanced applications for the iOS platform.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Unit-test code for robustness, including edge cases, usability, and general reliability.

• Work on bug fixing and improving application performance.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements & Qualifications:

• Proven experience as an iOS Developer with a strong portfolio of mobile applications.

• Proficient in Swift programming language.

• Experience with iOS frameworks such as Core Data, Core Animation, etc.

• Experience in writing unit tests (Spy, Mock, Stub, Dummy and etc).

• Strong knowledge of MVP architecture.

• Familiarity with RESTful APIs to connect iOS applications to back-end services.

• Solid understanding of the full mobile development life cycle.

• Knowledge of UI/UX standards and best practices.

• Experience in fintech/banking applications is preferable.

• Experience with payment processing is preferable.

• Bachelor’s degree in Computer Science, Engineering, or a related field.

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

About Us

Guavapay is a global payment platform driving payment optimization, stability, and innovation. Our full-stack ecosystem powers everything from e-wallets and card processing to currency exchange and cross-border transfers. Through our flagship app MyGuava and business offering MyGuava Business, we serve individuals and companies looking to move money with ease — globally and securely.

We’re on a mission to make payments flawless and invisible. Our vision goes far beyond remittance- we aim to shape the future of finance.

The Role

We are looking for a Middle KYC Onboarding Specialist to join our growing Compliance team in the United States. In this role, you’ll play a key part in onboarding new clients, conducting due diligence, and supporting the wider Financial Crime function with investigations and transaction reviews.

This is a hands-on position where your attention to detail and knowledge of AML/KYC will help keep our ecosystem clean, compliant, and efficient.

Key Responsibilities

• Conduct customer onboarding reviews (individuals and businesses) in line with internal KYC/AML policies

• Review submitted documents and perform risk assessments based on jurisdiction, source of funds, business activities, etc.

• Monitor and investigate alerts for unusual activity, escalating as appropriate

• Support internal SAR (Suspicious Activity Report) investigations and submit reports where necessary

• Collaborate with cross-functional teams (e.g. Transaction Monitoring, Product, Operations, Legal)

• Maintain accurate, complete, and audit-ready KYC files

• Stay up to date with changing regulatory requirements and internal procedures

About You

You're meticulous, curious, and proactive. You enjoy diving into details, spotting inconsistencies, and ensuring full compliance. You understand the balance between risk and customer experience, and you're motivated by a fast-moving fintech environment.

What You’ll Bring

• 2–3 years of experience in a KYC, onboarding, or compliance role (fintech or financial services preferred)

• Solid understanding of U.S. AML/KYC regulations and onboarding processes

• Strong analytical and investigation skills

• Excellent attention to detail and organizational skills

• Strong communication skills in English (written and verbal)

• Ability to work independently and handle multiple cases simultaneously

• Bachelor’s degree in Finance, Law, Business, or related field (preferred)

The Details

• Contract Type: Permanent

• Working Hours: Monday to Friday, 09:00–18:00 (local time zone)

• Location: United States (hybrid work model)

What’s in it for you?

• Competitive salary based on experience

• 25 days annual leave + public holidays

• Private medical insurance

• Professional development opportunities

• A chance to shape compliance in a fast-scaling fintech with a global mission

Ready to grow with us?

Join Guavapay and help redefine how people and businesses move money across borders. Your work will make a real impact — every day.

By submitting this application, you agree that your personal data will be processed in accordance with our Privacy Notice:
https://guavapay.com/page/privacy-policy-guavapay

About Us:

Guavapay is a payment platform that drives payment optimisation and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments on the market.

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview:

As a Middle/Senior Compliance Specialist within the Threat Intelligence Unit, you will play a critical role in ensuring that the organization adheres to regulatory requirements while proactively identifying and mitigating risks related to financial crime, cyber threats, and emerging typologies. You will collaborate closely with cross-functional teams, including AML, cybersecurity, fraud prevention, and legal departments, to interpret intelligence findings and translate them into actionable compliance measures.

Key Responsibilities:

• Monitor, investigate, and respond to suspicious activities flagged through transaction monitoring system.

• Analyze customer behavior and transactional patterns to detect fraud, scams, and other financial crime typologies.

• Collaborate with the FIU and KYC teams to strengthen ongoing due diligence processes.

• Prepare internal reports and case summaries for escalation to senior management or regulatory authorities (e.g., SARs).

• Assist in monitoring dashboards and risk-scoring logic.

• Contribute to cross-functional fraud prevention and intelligence-sharing efforts.

Requirements:

• 1+ years of experience in AML/Compliance, fraud prevention, or financial crime investigation.

• Strong knowledge of Microsoft Excel

• Solid understanding of transaction monitoring systems and typologies.

• Strong analytical and critical thinking skills.

• Experience working with monitoring tools and platforms.
• English is required.

Role Overview

The IT Business Analyst will play a crucial role in the development of a high-end mobile application tailored for digital banking services targeted at business customers. This position involves close collaboration with stakeholders to gather, analyze, and translate business requirements into technical specifications, ensuring seamless app delivery aligned with the strategic objectives of the organization.

Key Responsibilities

• Engage with stakeholders to elicit, analyze, and document business requirements for the mobile banking application.

• Translate business needs into clear, actionable technical requirements for the development team.

Collaboration & Coordination:

• Act as a bridge between the business team and the IT/development team to ensure clarity and feasibility of requirements.

• Facilitate workshops, meetings, and discussions to gather insights and refine application features.

Documentation & Reporting:

• Prepare detailed business requirement documents (BRDs), process flows, and user stories for agile development.

• Maintain comprehensive records of decisions, changes, and progress for transparency and reporting purposes.

Testing & Validation:

• Collaborate in user acceptance testing (UAT) to verify that solutions meet the agreed-upon requirements.

• Identify and resolve discrepancies during testing phases.

Continuous Improvement:

• Analyze current digital banking processes to identify opportunities for optimization and innovation.

• Keep abreast of industry trends to ensure the app remains competitive and user-centric.

Support & Communication:

• Provide guidance to internal teams on requirements and workflows.

• Communicate effectively with stakeholders, ensuring alignment throughout the project lifecycle.

You may also be asked to perform tasks as required by management, deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties, and is subject to review.

Requirements & Qualifications

• Bachelor’s degree in IT, Business Administration, or a related field.

• 3-5 years of experience in business analysis, preferably in the banking or fintech sector.

• Strong understanding of mobile app development processes and digital banking solutions.

• Proficient in tools like JIRA, Confluence, and other project management software.

• Exceptional analytical and problem-solving skills.

• Ability to create detailed documentation, wireframes, and process diagrams.

• Excellent communication and interpersonal skills.
  

Preferred:

• Experience working in an Agile/Scrum development environment.

• Familiarity with APIs, mobile banking trends, and compliance standards.

• Relevant certifications (e.g., CBAP, PMI-PBA, or similar) are an advantage.

Join GUAVAPAY and be at the forefront of the payment revolution, where your work not only drives industry change but also offers a fulfilling and dynamic career path.

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay

About Us:

Guavapay is a payment platform that drives payment optimisation and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments on the market.

Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.

Role Overview:

We are seeking an experienced MS SQL Developer to join our dynamic team.


Key Responsibilities:

• Design, develop, and maintain MS SQL databases for billing applications.
• Optimize and fine-tune SQL queries, stored procedures, and indexes to ensure high performance.
• Collaborate with business and system analysts to understand requirements and deliver tailored solutions.
• Ensure data integrity, security, and availability across all database environments.
• Create and maintain comprehensive technical documentation.
• Provide support for database-related issues in both production and non-production environments.
• Participate in code reviews to ensure adherence to best practices and coding standards.

Requirements & Qualifications:

• 3 years of experience as an MS SQL Developer, with proven expertise in the banking/financial services sector.
• Proficiency in T-SQL, including complex queries, stored procedures, functions, triggers, and views.
• Experience with MS SQL Server 2016 or later versions.
• Strong understanding of database design principles, normalization, and indexing.
• Hands-on experience with SSIS, SSRS, and SSAS.
• Familiarity with performance tuning and query optimization techniques.
• Knowledge of data warehousing concepts and ETL processes.
• Hands-on experience with the Canopus platform.
• Certification in MS SQL or related database technologies.

· Familiarity with other database platforms (e.g., Oracle, MySQL) and data integration tools.

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

About us

Guavapay is a global payment platform that drives payment optimization and stability. Guavapay’s full-stack payment ecosystem includes a range of technology products and solutions, such as the MyGuava app, including card processing, e-wallets, currency exchange, payments, transfers, top-ups, and much more. MyGuava Business offers merchant acquiring services, card issuing, and more.

Whatever our customers’ needs are, our breakthrough platform can help them integrate, process, manage their finances, and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and invisible payments to the market.

The Role:

We are looking for a forward-thinking Product Designer to join our team. This role focuses on building an advanced Fintech platform that enables users to manage their finances, issue virtual credit cards, and make seamless payments.

Key Responsibilities:

• Gather and analyze user requirements in collaboration with product owners and engineers

• Design UI mockups and prototypes that clearly illustrate how products function and look

• Collaborate with the marketing team and in-house designers to deliver tailored digital solutions for users

• Prepare and present drafts to internal teams and key stakeholders

• Identify and resolve UX-related issues

• Iterate on designs based on user feedback

• Ensure adherence to style standards, including fonts, colors, and imagery

About You

You’re passionate about fintech and thrive in fast-paced environments. You bring a mix of deep expertise, collaborative spirit, and a drive to innovate.

Experience

• At least 3 years of experience as a UI/UX Designer

• A strong portfolio showcasing completed design projects

• Proficiency in Figma

• Strong communication and collaboration skills with stakeholders and team members

• Good time management skills

What you’ll bring (Skills)

• Strong understanding of user-centered design principles and UX best practices

• Proficiency in design tools such as Figma, Sketch, or Adobe XD

• Experience creating wireframes, prototypes, and high-fidelity UI designs

The details

• Contractual Hours: Mon- Friday, 40

• Contract Type: Service Agreement

• Location: remote

What’s in it for you?

• Salary: competitive salary

• Holiday: we provide an allowance of 30 days a year, plus public holidays

• Hybrid working: Flexibility to work from home

• Growth: Be part of a fast-growing fintech disrupting global payments — with opportunities to shape the future of finance

Role Overview:

The Product Owner will be responsible for shaping and delivering high-quality digital banking products. This individual will work closely with stakeholders to analyze business requirements, define product vision, and oversee the end-of-end development lifecycle, ensuring products meet user needs and align with business objectives.

Key Responsibilities:

• Define and communicate the product vision and roadmap for digital banking, aligning goals with business strategy and market needs.

• Collaborate with stakeholders to gather, analyze, and prioritize requirements, acting as the main liaison between stakeholders and the development team.

• Own and prioritize the product backlog, writing clear user stories with acceptance criteria to meet evolving business and customer needs.

• Work closely with developers, designers, and QA to deliver quality product increments and participate in sprint ceremonies to support Agile processes.

• Ensure on-time product delivery and coordinate handover to Customer Support, Marketing, Legal, Compliance, and Reporting teams.

• Support testing and validation to ensure features meet requirements, gathering feedback to refine the product.

• Research customer needs, trends, and competitors to identify opportunities for product improvement and innovation.

• Define and track KPIs to measure product success and drive continuous improvement.

Requirements:

• Bachelor’s degree in Business, IT, or a related field.

• 3-5 years of experience in product management, product ownership, or business analysis in the fintech or banking sector.

• Solid understanding of digital banking, card products (credit, debit, prepaid), and payment ecosystems.

• Proficient in Agile methodologies and tools (e.g., JIRA, Confluence).

• Strong analytical, organizational, and problem-solving skills.

• Proven ability to translate business requirements into technical specifications.

• Excellent communication and stakeholder management skills.

• Experience working with card management systems and payment processors.

• Experience working with Local and International payment systems like SWIFT, XÖHKS, AZIPS.

• Familiarity with industry standards such as EMV, PCI DSS, and ISO 8583 messaging.

• Certifications such as Certified Scrum Product Owner (CSPO) or Pragmatic Institute Certification are a plus.

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

About us

Guavapay is a global payment platform that ensures payment optimization and stability. Our full-scale payment ecosystem includes a wide range of financial technology products and solutions.

Our flagship product is MyGuava — an “all-in-one payments app.”

In addition to MyGuava, we offer a range of other payment services for businesses and individuals, including card issuing/processing, cross-border payments/transfers, merchant acquiring, e-wallets, and much more. Whatever our clients’ needs may be, our innovative platform enables them to integrate, process, and transact worldwide.

The Role:

We are looking for an experienced System Analyst with expertise in payment card transaction processing (both issuing and acquiring) to join our team. You will play a key role in developing IT solutions for online transaction processing that meet business requirements and payment system standards. You will collaborate with business analysts, product owners, and other teams to translate business requirements into functional system specifications understandable by developers and support development and QA teams throughout the software lifecycle.

Key Responsibilities:

• Analyze and translate business requirements into functional specifications for designing and implementing solutions aligned with business goals
• Analyze the requirements of international payment schemes and global standards related to card issuing, acquiring, and transaction processing
• Create detailed application process descriptions, data flows, sequence diagrams, and other artifacts defining system capabilities for developers
• Develop API interfaces based on business requirements, when needed
• Collaborate closely with cross-functional teams to support the development, delivery, testing, and deployment of new modules and enhancements
• Participate in certifications with international payment schemes
• Assist in creating/updating user manuals, operational documentation, and other project/client documentation, as needed
• Identify potential business solutions and assess associated risks and issues

About You

You are an analytical, detail-oriented professional with 3–6 years of experience in system analysis for card transaction processing. You have strong IT skills, understand integration patterns, and thrive in international, fast-paced environments..

Experience:

• Bachelor’s degree in Computer Science or equivalent qualification/experience, with 3+ years as a business and/or system analyst in payment card transaction processing
• Deep understanding of online payment protocols (Visa Base I, Mastercard CIS, etc.) and industry standards (PCI DSS, EMVCo, etc.)
• Strong IT skills and a comprehensive understanding of development processes as a system analyst
• Confident understanding of integration patterns and principles
• Excellent analytical skills, attention to detail, critical thinking
• Understanding of modern approaches to designing high-load, fault-tolerant systems
• Excellent written and verbal communication skills; ability to interact effectively with other system analysts, development teams, and stakeholders
• Reverse engineering skills are a plus
• Strong interpersonal skills and ability to explain complex concepts to technical and non-technical participants
• Russian: Native or Proficient
• English level — B2 or higher

What you’ll bring (Skills)

• Strong analytical and problem-solving abilities
• Proficiency with UML, BPMN, Archimate, or other modeling notations
• Experience with SQL/PL SQL, Swagger, Postman, and basic coding (C, C++, Java, Python)
• Knowledge of online payment protocols and industry standards
• Excellent communication and stakeholder management skills
• Attention to detail, critical thinking, and the ability to work independently

The Details

• Contractual Hours: Mon–Fri, 37.5 hours
• Contract Type: Permanent
• Location: Remote

What’s in it for you?

• Salary: Competitive salary
• Remote working: Option for remote work
• Growth: Be part of a fast-growing fintech disrupting global payments — with opportunities to shape the future of finance
• Global exposure: Engage with a dynamic, international team and expand your expertise in the evolving payments ecosystem
• Career opportunities: Opportunities for professional growth and expanding expertise in an innovative fintech company

By submitting this application, you agree that your personal data will be processed in accordance with our Privacy Notice:

https://guavapay.com/page/privacy-policy-guavapay