Business Analyst

Role Overview:

We are seeking a Business Analyst to bridge the gap between business needs and technology. You will play a key role in gathering requirements, analyzing processes, and supporting product development initiatives.

Key Responsibilities:

• Define and communicate business requirements and workflows for the digital banking app, ensuring alignment with business strategy and user needs.

• Collaborate with stakeholders to gather, analyze, and prioritize business requirements, acting as the main liaison between business teams and the IT/development team.

• Translate business needs into clear technical documentation, including Business Requirements Documents (BRDs), user stories, process flows, and acceptance criteria.

• Facilitate workshops, meetings, and discussions to refine app features and ensure shared understanding across teams.

• Actively participate in Agile ceremonies (sprint planning, reviews, stand-ups) to support iterative development and continuous improvement.

• Coordinate and support User Acceptance Testing (UAT) to validate that solutions meet agreed-upon requirements, identifying and resolving any discrepancies.

• Monitor and analyze current digital banking processes, identifying opportunities for optimization, innovation, and enhanced user experience.

• Stay informed about industry trends, compliance standards, and best practices to ensure the app remains competitive and compliant.

• Maintain clear and comprehensive documentation of requirements, decisions, changes, and progress for transparency and reporting purposes.

• Provide ongoing support and communication to internal teams and stakeholders throughout the project lifecycle.

Requirements:

• Bachelor’s degree in IT, Business Administration, or a related field.

• 3-5 years of experience as a Business Analyst, preferably within the banking or fintech sector.

• Strong understanding of mobile app development processes and digital banking solutions.

• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).

• Exceptional analytical, organizational, and problem-solving skills.

• Ability to produce detailed documentation, wireframes, process diagrams, and user stories.

• Excellent communication, stakeholder management, and interpersonal skills.

• 3-5 years of experience as a Business Analyst, preferably within the banking or fintech sector.

• Strong understanding of mobile app development processes and digital banking solutions.

• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).

• Exceptional analytical, organizational, and problem-solving skills.

• Ability to produce detailed documentation, wireframes, process diagrams, and user stories.

• Excellent communication, stakeholder management, and interpersonal skills.

Preferred:

• Experience working in an Agile/Scrum development environment.

• Familiarity with APIs, mobile banking trends, and compliance standards (e.g., PCI DSS, GDPR).

• Relevant certifications such as CBAP, PMI-PBA, or similar are a plus.